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Customer Service
The Engineered Solutions Customer Service group serves global customers with order entry support, spare parts, equipment maintenance programs, project quotations, field technical service and account documentation. We provide 24/7 coverage and emergency services.
License Fees
Calgon Carbon Corporation endeavors to develop innovations that expand our product and process technology to the market place. It is our policy to protect our innovations from misuse and therefore offer modest license fees to permit technology sharing. We have an existing and emerging portfolio of application and process patents that are positively impacting society. For example, many water municipalities and consulting engineers have discovered our technology for the disinfection of drinking water from cryptosporidium and giardia by continuous broadband UV light with either low or medium pressure lamps. Adoption of this innovation is allowing cost effective treatment of drinking water and significant cost avoidance from utilizing other technologies such as ozone or membrane filtration.
Spare Parts
We have a dedicated department and inventory fulfillment center for spare parts that includes UV lamps, UV equipment components, ISEP/CSEP systems and odor control components. Remanufacturing of ISEP/CSEP valves also provided. Call today for a quotation or complete and submit the form that we include on the Calgon Carbon Engineered Solutions site. We will make every attempt to process your request within 24 hours; special order item inquiries may require more time.
Visit the Calgon Carbon Engineered Solutions web site to learn more about our customer service.
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